Bluetooth connection won't stay connected.

[redwingii@comcast.net]

I have a prototype SCiO (SN DF1915****J  )(**  *****) and I’m using an iPhone 6s+ OS version 9.2.1(13D15) and SCiO app version 1.2.2(146)….

 

I have recently (since the last time I used it, long enough to let a full battery charge dissipate into nothing) had issues keeping the bluetooth connection stable.  I charged overnight without successful changes, I have also reset the app (closed and re-opened), deleted and reinstalled the app and cycled the power on the phone.  Nothing seems to remedy the issue.  Is there a hardware reset on the scanner I don’t know about?

 

What are my next steps?

 

Thanks in advance.

[Ayelet]

Hi Jeremy,

 

We would like to send you the production grade SCiO which may solve the BLE connection issues you are facing with the prototype device.

We will send you additional details via e-mail.

 

Ayelet,

The Consumer Physics Team

 

[redwingii@comcast.net]

Solved… !

 

I have been using an iPhone 6S+ and keep up with the updates.  And there s the problem…  One of the ( I think 9.2 ) update messed it up.  The key piece of information I can provide is that the SCiO would connect for almost exactly 17 seconds.  I would disconnect and reconnect for 17 seconds.  Wash, rinse, repeat…

 

I acquired an old iPod ( v8.4 ), downloaded the app and low and behold I have a solid connection…

 

The day I figured this out, today, I received a production model SCiO.

 

Im going so see what happens when 2 SCiOs connected to different hosts are scanning at the same time.  If I scan the same spot at the same time, I think I should get the same result… wonder if I will…

 

[Ayelet]

Hi Jeremy,

 

Notice that the production grade SCiO has an improved hardware version. Therefore, the spectrum might look a bit different.

We recommend using the production grade SCiO in order to achieve improved accuracy.

 

Ayelet,

The Consumer Physics Team

[Author]

Posts